Listening, asking and setting goals.
When you see your psychologist for the first time, they will listen to you and ask you questions to understand and to get an overview of your presenting difficulties. Based on your input they will then set the goals for your treatment.
This initial session is also a great chance for you to get to know your psychologist and decide if you think they would be a good fit for you. A positive connection with your psychologist plays a vital role to successful healing, we want you to feel heard and trust in the care provided.
At the start of each session you will be provided with a questionnaire where you rate your wellbeing (based on the previous week). This is tracked from session-to-session and progress is monitored. Generally, improvement occurs early in treatment. If your well-being is not improving, changes to your treatment will be discussed so as best to achieve the desired outcomes.
You are also invited to complete a brief questionnaire at the end of each session to provide any feedback about the psychologist so he/she can work with you in the most effective manner. These measures are helpful in providing better outcomes and healthier minds.
The referring GP is provided with feedback after your first session, and after your 6th session, and at this time a review of the mental health care plan is also completed, (this is a Medicare requirement).
If you are using telehealth your psychologist will send a link to your email address at your session time, click on the link and connect. Keep your phone nearby, any connectivity issues your psychologist will give you a call.
Face to face appointments are available by appointment at 12 Church St Grovedale. If you are unwell or have reason to isolate, please contact reception and change your appointment to telehealth.
Please note that BOP is not a crisis service and if immediate support is required please call Lifeline on 13 11 14, Barwon Health 1300 097 184, or emergency services on 000.